5 Jobs in International Healthcare Management

Students who pursue degrees in internationally-relevant fields like healthcare management apply various talents to delivering vital health services to patients all over the world. Many find employment with:

  • clinics
  • hospitals
  • similar care facilities

Others adopt more administrative roles at a range of related companies. Here are five jobs international healthcare management students and professionals might be interested in investigating.

1. Change Management Coordinator

Change management is a huge affair for healthcare companies. As laws, technologies and techniques evolve, organizations have to update the way they work to keep pace. These entities and businesses include large numbers of:

  • assets
  • staff
  • partners
  • clients

Change managers are called on to plan, implement and oversee new operating strategies and methods.

Change managers may require advanced understanding of auditing and efficiency analysis techniques. In many instances, those who understand tools like electronic health record systems and regulatory compliance software find it easier to maintain lucrative careers. Some may also interact with patients to collect feedback that drives changes and facilitates safety improvements.

2. Lab Director

Medical practice has been shown to benefit greatly from clinical research. Irreplaceable players in the healthcare industry are the laboratories that:

  • conduct scientific investigations
  • compile data
  • work with healthcare facilities to shed light on existing practices

Lab directors work with lab supervisors to oversee, guide and review various operations. The activities they manage may include:

  • maintenance
  • testing and daily operations
  • acting as primary investigators for studies

Depending on the type of work the lab performs, it could help to be familiar with specific practice techniques, such as:

  • gene expression assaying
  • urinalysis
  • hematology

3. Customer Experience Manager

Clinics and hospitals aren’t just focused on providing correct, efficient care. The patient experience, or the entirety of all their interactions with caregivers throughout the care process, is an important business factor. It impacts how lucrative a given care facility is. Positive patient experiences are also believed to contribute to improved outcomes and better quality of care.

These managers work to apply proven customer relationship management, or CRM, techniques in the healthcare sphere. In addition to using common health records technologies, they may employ CRM tools, like Salesforce, Zendesk and other software, to:

  • track care outcomes
  • liaison between caregivers and patients
  • help staff manage projects

4. Clinical Services Representatives

These customer service specialists provide administrative support. They act as bridges between patients and private providers. Some care centers commonly refer their patrons to:

  • specialists
  • alternative practitioners
  • complementary medical facilities

Clinical services representatives facilitate improved tracking and data collection across increasingly-distributed healthcare systems.

As a clinical service representative, you may be responsible for:

  • informing patients about different treatment regimens
  • supporting private providers
  • performing maintenance

This job is heavily dependent on communication and organization skills.

5. Information Systems Analyst

Healthcare companies are constantly becoming more reliant on information technology. While electronic health records are quite common, numerous providers abound. This means that having specialized experience with tools like 3M Health Information Systems or familiarity with European Institute for Health Records standards. could take you a long way.

Analysts who make the use of these tools more efficient and accurate perform a range of support jobs in care facilities. Many also contribute to compliance efforts in labs and at medical device manufacturing companies.

Healthcare management is a critical component of delivering effective care. Learning about this broad field offers students the chance to apply their passions in diverse ways that dramatically improve people’s quality of life.

Related Reading: 25 Great Healthcare Management Programs in Urban/Metro Areas