Students who pursue degrees in internationally-relevant fields like healthcare management apply various talents to the task of delivering vital health services to patients all over the world. While many find employment with clinics, hospitals and similar care facilities, others adopt more administrative roles at a range of related companies. Here are five jobs international healthcare management students and professionals might be interested in investigating.
1. Change Management Coordinator
Change management is a huge affair for healthcare companies. As laws, technologies and techniques evolve, organizations have to update the way they work to keep pace. Because these entities and businesses include large numbers of assets, staff, partners and clients, change managers are called on to plan, implement and oversee new operating strategies and methods.
Change managers may require advanced understanding of auditing and efficiency analysis techniques. In many instances, those who understand tools like electronic health record systems and regulatory compliance software find it easier to sustain lucrative careers. Some may also interact with patients to collect feedback that drives changes and facilitates safety improvements.
2. Lab Director
Medical practice has been shown to benefit greatly from clinical research. The laboratories that conduct scientific investigations, compile data and work with healthcare facilities to shed light on existing practices are irreplaceable players in the healthcare industry.
Lab directors work with lab supervisors to oversee, guide and review various operations. The activities they manage may include maintenance, testing and daily operations, and some act as primary investigators for studies. Depending on the type of work the lab in question performs, it could help to be familiar with specific practice techniques, such as gene expression assaying, urinalysis or hematology.
3. Customer Experience Manager
Clinics and hospitals aren’t just focused on providing correct, efficient care. The patient experience, or the entirety of all their interactions with caregivers throughout the care process, is an important business factor that impacts how lucrative a given care facility is. Positive patient experiences are also believed to contribute to improved outcomes and better quality of care.
These managers work to apply proven customer relationship management, or CRM, techniques in the healthcare sphere. In addition to using common health records technologies, they may employ CRM tools, like Salesforce, Zendesk and other software, to track care outcomes, liaison between caregivers and patients, or help staff manage projects.
4. Clinical Services Representatives
These customer service specialists provide administrative support and act as bridges between patients and private providers. In care centers that commonly refer their patrons to specialists, alternative practitioners and complementary medical facilities, clinical services representatives facilitate improved tracking and data collection across increasingly-distributed healthcare systems.
As a clinical service representative, you may be responsible for informing patients about different treatment regimens, supporting private providers or performing maintenance. This job is heavily dependent on communication and organization skills.
5. Information Systems Analyst
Healthcare companies are constantly becoming more reliant on information technology. While electronic health records are quite common, numerous providers abound, meaning that having specialized experience with tools like 3M Health Information Systems or familiarity with European Institute for Health Records standards. could take you a long way.
Analysts who work to make the use of these tools more efficient and accurate perform a range of support jobs in care facilities. Many also contribute to compliance efforts in labs and at medical device manufacturing companies.
Healthcare management is a critical component of delivering effective care. Learning about this broad field offers students the chance to apply their passions in diverse ways that dramatically improve people’s quality of life.
Related Reading: 25 Great Healthcare Management Programs in Urban/Metro Areas