International Healthcare Management Careers
- Information Systems Analyst
- Clinical Services Representative
- Customer Experience Manager
- Lab Director
- Change Management Coordinator
Students seeking healthcare management jobs that involve international travel have a number of options available to them. Pursuing a degree in an internationally relevant field such as healthcare management allows students to apply different talents to the task of delivering critical health services to patients across the globe. Although many obtain employment with hospitals, clinics, and other similar care facilities, others may seek administrative roles within the field. The following are five international healthcare management careers for those looking to travel the world.
1. Information Systems Analyst
Healthcare organizations rely on information technology. Although electronic health records are common in the industry, students who have experience with different providers and tools such as the European Institute for Health Record standards or 3M Health Information Systems could apply this knowledge on a global scale. Information systems analysts work to make sure organizations and facilities are using these tools as accurately and efficiently as possible, providing support services overseas. Other seek employment at international medical device manufacturing companies and laboratories.
2. Clinical Services Representative
Clinical services representatives act as bridges between private providers and patients, and these healthcare management jobs are available both in the U.S. and in other countries as well as administrative support specialists are always in demand. In care centers that typically refer their patients to specialists, complementary medical facilities, and alternative practitioners, clinical services representatives help to facilitate better data collection and tracking across these healthcare systems. They may also be responsible for performing maintenance, supporting private providers, and informing patients about different treatment options.
3. Customer Experience Manager
Hospitals and clinics focus on more than simply providing efficient care. The patient’s experience, or how one interacts with caregivers throughout the treatment process, is also an important business factor that directly affects how a facility is viewed — both in the U.S. and overseas. Positive patient experiences are thought to directly correlate with a better quality of care as well as improved outcomes. Customer experience managers use common health records technologies and strive to apply proven customer relationship management (CRM) techniques and tools such as Zendesk, Salesforce, and other types of software to help staff manage projects, liaison between patients and caregivers, or track outcomes.
4. Lab Director
The laboratories responsible for compiling data, conducting scientific investigations, and working directly with healthcare facilities to shed light on the inner workings of a specific facility are vital cogs in the healthcare machine. Lab directors work with lab supervisors to review, guide, and oversee various operations. They may act as primary investigators for a study or take part in other activities such as daily operations, testing, and/or maintenance. Depending on the type of international laboratory where one works, it could be beneficial for a lab director to have knowledge of specific practice techniques such as hematology, urinalysis, or gene expression assaying.
5. Change Management Coordinator
Healthcare facilities place a great deal of importance managing change in healthcare. As techniques, technologies, and laws evolve over time, healthcare organizations must also alter the way they operate in order to stay up-to-date. Because these facilities often include a large number of clients, partners, staff, and assets, change management coordinators are called on to oversee, implement, and plan new operating methods and strategies. A knowledge of efficiency analysis techniques and auditing as well as regulatory compliance software and electronic health record systems is typically required for success in this international career.
The field of healthcare management is vital to the delivery of effective care. Students who wish to apply their passions in ways that improve their patients’ quality of life and who wish to do so abroad should consider these five healthcare management jobs that involve international travel.